How long will it take to receive my order?
Orders are typically processed within 2–5 business days. Once shipped, most orders arrive within 5–10 business days. You'll receive a tracking email as soon as your order is on its way.
Where do you ship?
At this time, Romora Collective ships within the United States only.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.
Can I return my order?
Yes! We accept eligible returns within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.
For complete details, please visit our Return & Refund Policy.
Can I cancel or change my order?
If your order hasn't entered processing yet, we'll do our best to make changes or cancel it. Please contact us as soon as possible after placing your order.
Once an order has begun processing, we may not be able to make changes.
What if my item arrives damaged or incorrect?
We're so sorry! Please contact us within 7 days of receiving your order with your order number and photos of the item and packaging. We'll work quickly to make it right.
How can I contact Romora Collective?
The best way to reach us is by email.
Email: hello@romoracollective.com
We aim to respond to all inquiries within 1–2 business days.